Billing Terms

This Billing Policy is incorporated into the QuickCity's Terms of Service (https://quickcity.com/terms-and-conditions) and sets forth the billing terms and conditions that apply to your access and use of QuickCity's services (the “Services”). In the event that the Terms of Service and this Billing Policy conflict, the Terms of Service control.

  1. General. Upon payment of any applicable setup fee or other initial charge for your selected QuickCity offering, the Services will commence and the related amounts will become due and owing. All prices are payable in USD, and all payments are non-refundable unless specifically approved by our billing department or otherwise required by law.
  2. Customer-centric Support.  QuickCity is committed to providing you with the highest level of customer service and your satisfaction is very important to us. On a case-by-case basis, QuickCity may, in its sole discretion, issue a partial or full refund, waive a pending charge, or issue a credit to your Account. If you have any questions or concerns about your Account, please initiate a chat inquiry from your Account or contact the QuickCity Support Team at support@QuickCity.com.
  3. Payment Instrument. All payments must be made using a valid credit or debit card issued by American Express, MasterCard, Discover or Visa, which must be kept on file with your Account (your “Payment Method”). Checks, cash, and electronic funds transfer are not accepted methods of payment. You are required to keep your Payment Method details and contact information current, which you can do by logging into your Account, clicking on “Update Payment Methods”, and then clicking on “Set up”. By providing your Payment Instrument to QuickCity, you certify that you are an authorized user of the card.
  4. Billing Authorization. You authorize QuickCity to charge your Payment Instrument for any setup fee, onboarding charge, or other amount due under your selected QuickCity offering. If your offering includes a referral fee or success-based fee, you also agree to pay that amount when it becomes earned and due under the applicable agreement. Invoices and payment receipts are available upon request by contacting the QuickCity Billing Department at support@QuickCity.com or by clicking on "Receipts" in your account settings. Failure to make full and complete payment when due may result in fees, charges, and assessments, as set forth in Section 6 (Fees) below. If your Payment Instrument is declined or your account becomes delinquent, QuickCity may suspend access to some or all of the Services until the outstanding balance is paid in full. QuickCity may continue attempting to collect outstanding amounts for up to 30 calendar days. If your account remains delinquent after that period, the account may be cancelled and turned over to a third-party collection service.
  5. Marketing Services. By purchasing QuickCity lead generation services, you understand and agree that QuickCity may use internal marketing resources and third-party advertising providers to generate opportunities on your behalf. Any setup fee helps cover onboarding, campaign launch, market configuration, and related service work. QuickCity makes no promise or guarantee of lead volume, quality, or conversion rates. Unless otherwise stated in writing, amounts paid for work already performed, reserved market coverage, or launched marketing activity are non-refundable.
  6. Cancellation. You may request cancellation through your Account where available or by contacting QuickCity support. Cancellation will stop future service activity after processing, but it does not refund amounts already paid and does not waive any fees already earned or owed under your applicable agreement, including any referral fee tied to a transaction introduced by QuickCity before cancellation.
  7. Fees. QuickCity does not anticipate that you will fail to pay for the Services on a timely basis, and we do not extend credit to our customers. In the event you fail to make full and complete payment when due, you may be subject to the following fees, charges and assessments:
    • In the event QuickCity receives a chargeback from a credit card company or bank on your behalf, QuickCity may assess you a $50.00 processing fee for each individual chargeback.
    • In the event QuickCity uses a third-party collection service or attorney to collect money owed to us by you, QuickCity may assess you a $15.00 processing fee, and you will be charged all reasonable costs and fees associated with such a collection, including, but not limited to, any third-party collection service’s fees, reasonable attorneys’ fees, and arbitration or court costs.
  1. Any fees, charges, or assessments resulting from late payment or nonpayment will be considered liquidated damages intended to be a reasonable advance estimate of our costs resulting from such late payment or nonpayment. These costs will be difficult to calculate or to predict when we set such fees, charges and assessments, because we cannot know in advance whether you will pay for the Services on a timely basis, if ever, and what costs we will incur as a result of your late payment or nonpayment.
  2. Billing Disputes. To dispute any charge related to the Services, you must contact QuickCity in writing at support@QuickCity.com, or submit a chat inquiry from your Account, within 30 days after the disputed charge is first incurred. You agree to refrain from disputing the charge with your credit card company or bank for 30 days after reporting the dispute to QuickCity, to allow QuickCity the opportunity to resolve the dispute. Should QuickCity receive a chargeback from a credit card company or bank on your behalf before QuickCity has been given 30 days to resolve the issue, QuickCity has the right to collect on the rendered services and any payments associated with the dispute. In the event QuickCity receives a chargeback from a credit card company or bank on your behalf, QuickCity will immediately suspend the Account pending the outcome of the dispute. Regardless of the outcome of the chargeback, QuickCity retains the right to collect on any rendered services or payments outstanding, and the Account may be turned over to a third-party collection service. If technical problems caused by QuickCity, as determined in QuickCity's sole reasonable discretion, prevent or unreasonably delay delivery of the Services, your exclusive and sole remedy is either replacement of the Services or refund of the most recent applicable charge.